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Domain & DNS Setup โ€‹

Before visitors can reach your website and before email can flow, your domain's DNS needs to point at your server. This guide covers the steps for a typical domain setup.

Your server's IP address โ€‹

Find your server IP in your welcome email or in the client area under Services โ†’ your server. You'll need this for every DNS record you create.

The simplest setup: point your domain's nameservers at RemarkableCloud and manage all DNS from your control panel.

RemarkableCloud nameservers:

ns1.remarkablecloud.com
ns2.remarkablecloud.com
  1. Log into your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.).
  2. Find the nameserver settings for your domain โ€” usually under DNS or Domain Settings.
  3. Replace the existing nameservers with ns1.remarkablecloud.com and ns2.remarkablecloud.com.
  4. Save. Nameserver changes propagate within 24โ€“48 hours, often within 1โ€“4 hours.
  5. Once active, manage all DNS from your cPanel (WHM โ†’ DNS Functions) or DirectAdmin (DNS Administration).

Option 2 โ€” Keep existing DNS, add A record โ€‹

If you manage DNS elsewhere (Cloudflare, your registrar, Route53) you can keep it there and just add an A record pointing at your server.

Add this record at your DNS provider:

TypeNameValueTTL
A@ (or your domain)YOUR_SERVER_IP300
AwwwYOUR_SERVER_IP300

Email DNS records โ€‹

For email to work reliably, you need three records in addition to your A record.

MX record โ€” mail routing โ€‹

Tells other mail servers where to deliver email for your domain:

TypeNameValuePriorityTTL
MX@mail.yourdomain.com103600

Also add an A record for mail.yourdomain.com pointing to your server IP.

SPF record โ€” sender authorization โ€‹

Tells receiving servers which IPs are allowed to send mail for your domain. Prevents spoofing:

TypeNameValueTTL
TXT@v=spf1 ip4:YOUR_SERVER_IP include:mailchannels.net ~all3600
โ„น
MailChannels is included
All outbound mail routes through MailChannels on RemarkableCloud. The `include:mailchannels.net` part of the SPF record is required for this relay to work correctly.

DKIM record โ€” email signing โ€‹

DKIM adds a cryptographic signature to outgoing mail, proving it wasn't tampered with in transit. The DKIM key is generated by your mail server.

To get your DKIM record from cPanel:

  1. Go to cPanel โ†’ Email โ†’ Email Deliverability
  2. Click Manage next to your domain
  3. Copy the DKIM TXT record shown and add it to your DNS

DMARC record โ€” policy enforcement โ€‹

Tells receiving servers what to do with mail that fails SPF or DKIM checks:

TypeNameValueTTL
TXT_dmarcv=DMARC1; p=quarantine; rua=mailto:dmarc@yourdomain.com3600

Start with p=quarantine (suspicious mail goes to spam) rather than p=reject until you've confirmed legitimate mail is passing.

Checking DNS propagation โ€‹

Use dnschecker.org to see your DNS records from locations around the world. Enter your domain and select the record type you want to verify.

From the command line:

bash
# Check A record
dig yourdomain.com A +short

# Check MX record
dig yourdomain.com MX +short

# Check TXT (SPF, DKIM, DMARC)
dig yourdomain.com TXT +short
dig _dmarc.yourdomain.com TXT +short

Common issues โ€‹

Site not loading after pointing DNS

  • Confirm the A record has propagated using dnschecker.org
  • Verify the domain is added in your control panel (it must exist there, not just in DNS)
  • Check that Apache/LiteSpeed is running in WHM โ†’ Service Status

Email going to spam

  • Verify SPF, DKIM, and DMARC records are all set correctly
  • Check your server IP isn't on a blacklist at mxtoolbox.com/blacklists
  • Ensure rDNS is set for your server IP (see client area โ†’ Server Management โ†’ Network)
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