Create an Email Account in cPanel

This guide covers creating email accounts in cPanel, setting quotas, accessing webmail, and configuring a mail client.

Creating an email account

1. Log into cPanel at https://YOUR_IP:2083.
2. Go to Email → Email Accounts.
3. Click Create.
4. Select the domain from the dropdown.
5. Enter the Username: the part before the @ (e.g. hello for hello@yourdomain.com).
6. Set a Password: use the password generator for something strong.
7. Set a Storage Space quota in MB, or check Unlimited.
8. Click Create.

Accessing webmail

Your email is accessible from a browser at:

https://webmail.yourdomain.com

Or from the cPanel Email Accounts page → Check Email next to any account.

cPanel includes three webmail clients: Roundcube (recommended), Horde, and SquirrelMail. Roundcube is the most modern and full-featured.

Mail client settings

To configure an external mail client (Outlook, Thunderbird, Apple Mail, mobile apps):

Setting	Value
Incoming (IMAP) server	mail.yourdomain.com
IMAP port	993 with SSL/TLS
Outgoing (SMTP) server	mail.yourdomain.com
SMTP port	587 with STARTTLS or 465 with SSL
Username	Full email address: hello@yourdomain.com
Password	The password you set

Auto-configure: cPanel can generate auto-configuration files for Outlook and Thunderbird. From Email Accounts, click Connect Devices next to any account to download the config file or get the settings.

Managing existing accounts

From Email → Email Accounts you can:

• Change password: click Manage next to an account
• Change quota: click Manage → update Storage Space
• Delete account: click Delete (this permanently removes all mail in the account)
• Suspend account: disables login without deleting mail

Email forwarders

To forward email from one address to another:

1. Go to Email → Forwarders → Add Forwarder
2. Enter the source address
3. Enter the destination: another email address, or forward to a system account
4. Click Add Forwarder

Default email address (catch-all)

A catch-all address receives any mail sent to addresses that don’t exist on your domain:

1. Go to Email → Default Address
2. Select your domain
3. Choose to Forward to email address, Discard (silently delete), or Fail (bounce with error)

Catch-all attracts spam: Setting a catch-all that forwards to a real mailbox tends to flood that mailbox with spam (dictionary attacks). Consider using Discard for nonexistent addresses unless you have a specific need.