Welcome to RemarkableCloud
An introduction to RemarkableCloud servers: what fully managed hosting means, what is included with every plan, and how to get your first server running.
Updated October 2026
RemarkableCloud is a fully managed VPS hosting provider operating since 2001. This guide explains what fully managed means, what you get with every server, and how to get started.
What “fully managed” actually means
Most VPS providers call their service “managed” but charge extra for support or only manage the hypervisor. At RemarkableCloud, fully managed means we handle everything at the server level:
| We handle | You handle |
|---|---|
| OS updates and security patches | Your websites and applications |
| Server monitoring 24/7 | Your content and data |
| Firewall and intrusion detection | Your domain DNS |
| Daily snapshots | Your business |
| Inbound antispam | |
| Control panel installation | |
| Hardware and network infrastructure |
You get root access and full control: we just make sure the foundation is always solid.
What is a RemarkableCloud server?
A RemarkableCloud server is a fully managed VPS (Virtual Private Server) running on enterprise NVMe storage with a 50 Gbps network. Every server is:
- Non-oversold: your allocated vCPU and RAM are reserved for you
- 100% NVMe: no spinning disks anywhere in the stack
- Fully managed: our team handles the infrastructure, you handle the content
Available server types
| Type | Best for |
|---|---|
| Shared CPU | Agencies, medium-traffic sites, business applications |
| Dedicated CPU | eCommerce, CPU-intensive workloads, high-traffic sites |
What is included with every plan
Every server includes at no extra charge:
- Full management: the server, its security and everything we install on it
- Daily snapshots: taken automatically, restored in minutes
- Inbound antispam: spam and phishing filtered before they reach your inboxes
- DDoS protection: always-on mitigation on our 50 Gbps network
- Managed firewall: Imunify360 WAF, brute-force protection, malware scanner
- Free SSL certificates: Let’s Encrypt for all domains, auto-renewed
- 500% SLA guarantee: 1 hour of downtime = 5 hours credited back, automatically
- Free server migration: we move your existing server at no cost
- 24/7 human support: real engineers, average response under 15 minutes
Two optional add-ons: Dual Backups (+20% of the server price: block-level backups to offsite storage with 7-day rotation, plus S3 storage at twice your disk size for your own backups) and the MailChannels relay for outbound mail (from $8/mo).
Your first steps
- Check your welcome email: it contains your server IP, root password, control panel URL, and credentials. Save this somewhere safe.
- Log into your control panel: use the URL and credentials from the welcome email. See the getting started guide for your panel: cPanel, RemarkablePanel, DirectAdmin, Plesk.
- Point your domain at your server: update your domain’s A record to your server IP. See the DNS setup guide.
- Create your first hosting account: add a domain in your control panel and upload your website files.
- Check your snapshots: daily snapshots start automatically. If you added Dual Backups, confirm the first offsite backup under Backups in the server management dashboard.
The 500% SLA guarantee
If your server experiences downtime, you receive 5× credit for every minute of downtime: automatically, without opening a ticket.
- 1 hour down = 5 hours credited back
- No thresholds: credited from minute one
- No fine print: it’s in the Service Level Agreement
Getting help
- Support ticket: log into manager.remarkablecloud.com → Support → Open New Ticket
- Live chat: available from the client area during business hours
- Community: remarkablecloud.com/community