MIgrations

Free Website Migration Service

What We Offer 

We’ll seamlessly transfer your website from your previous hosting provider to RemarkableCloud. This comprehensive migration includes your website files, email accounts, databases, and scheduled cron jobs.


Eligibility for Free Migration

RemarkableCloud offers a hassle-free migration service for your websites, ensuring zero downtime. The migration is generally free, depending on the type of control panel you have and the service package you choose with us. Below are the details of our migration process and its management.

Pre-requisites for Migration

Before initiating the migration, please ensure the following:

  • You have valid login credentials (username and password) for the control panel of your current hosting provider.
  • Your existing hosting service is active.
  • Your website is built on a platform that is compatible with our services. Note: Websites built with certain page builders like Wix or WordPress.com are not eligible for migration.
  • You are within the 30-day window since you’ve started your hosting, VPS, or dedicated server service with us for a free migration.

Steps in the Migration Process

  1. Submit Your Data
    Fill out our support form with the necessary details. Our support team will then verify the information and assess the feasibility of the migration.

  2. Optional Pre-Migration
    Our team will create a complete backup of your website. You’ll be guided on how to preview the site without changing your DNS settings, allowing us to identify and resolve any potential issues before the final migration.

  3. Final Migration
    After the pre-migration checks, our team will schedule the final migration at a mutually agreed-upon time and date.

  4. Update DNS Settings
    The last step involves updating your domain’s DNS settings to point to RemarkableCloud’s servers.


Pricing for Manual Migrations

If your plan doesn’t include a free migration or you wish to migrate from a different control panel, here are the associated costs.

Hosting & Reseller Plans

Information/Type of MigrationcPanelManualUrgent
Timeframe for Starting the Process24 – 72 hours24 – 72 hoursWithin 1 Hour
Operational Hours8 a.m. to 5 p.m. (Mon-Fri)8 a.m. to 5 p.m. (Mon-Fri)24/7
Number of Websites1 website per cPanel userUp to 5 websitesN/A
Included Email AccountsAllUp to 25 email accounts via IMAPN/A
Total Cost$10 x account or $25/hour*$10 x account or $25/hour*$50/hour

Additional Services

Information/Type of MigrationcPanelManualUrgent
Additional Website$5 per website$5 per website$50 per hour
Additional Email Account$2 per account$2 per account$50 per hour
Off-Hours MigrationDouble STD RateDouble STD Rate$50 per hour

[*] Example: migrating 10 accounts would cost you $100 at $10 per account. However, if we can complete the migration in just two hours, you’ll be billed only $50 based on our $25 per hour rate. We always choose the most cost-effective option for you

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Updated on November 27, 2023

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