Self-hosted Chatwoot,
fully managed.
Open-source support inbox: email, chat, and socials in one queue. Built for agencies serving clients.
Billed yearly on a 4 GB server, or $16 month to month. Chatwoot itself is $0.
- Daily snapshots
- Free migration
- 500% SLA
- 4.4 on Trustpilot
- 500% SLA credited automatically
- Engineers 24/7, real humans
- Free migration of your Chatwoot
- Since 2001, independent
At a glance
Chatwoot here, in four lines.
What it is, what we install, what management covers and what it needs. The rest of this page is detail.
- What it is
- Chatwoot is open-source customer support: shared inbox, live chat widget, and conversations from email, WhatsApp, and socials in one screen, self-hosted with no per-agent meter.
- What we install
- The playbook deploys the current Chatwoot with PostgreSQL and Redis, HTTPS forced, the live-chat widget ready to embed, background workers supervised, and mail through the MailChannels relay (when added) for the email channel and notifications.
- What managed covers
- Platform, database, and server updates with snapshots first; daily snapshots plus optional Dual Backups of every conversation; monitoring on the workers that move messages; the managed firewall and working mail.
- What it needs
- 4 GB RAM
Fits on SC-4GB, from $13.33/mo. Bigger sizes leave room for the apps you stack beside it.
Your options
Three ways to run Chatwoot.
Installing Chatwoot is the easy part. The real question is who keeps it running.
| Do it yourselfOn any unmanaged VPS | One-click imageAt most clouds | RemarkableCloudManaged Chatwoot, from $13.33/mo | |
|---|---|---|---|
| Installing Chatwoot | You: dependencies, database, HTTPS | Preinstalled once, then it is yours | Deployed by a tested playbook, database and HTTPS wired |
| Updates | You | You | Us, with a snapshot first |
| Monitoring and security | You | You | Us, 24/7: monitoring, firewall and IDS |
| Backups | You | Usually a paid add-on | Daily snapshots included, Dual Backups optional |
| Other apps on the server | Yours to wire up | One app per server | As many as fit, $0 each |
| When something breaks | You fix it | You fix it | Our engineers fix it, day or night |
Built for
What people run on Chatwoot here.
On your own server, using it more never costs more.
Live chat on your site
The widget drops into any site and conversations land in a shared inbox your team actually shares.
WhatsApp and social inboxes
Connect WhatsApp, Instagram and email so every channel funnels into one queue with assignment and labels.
Support without per-agent tax
Zendesk-style workflows, canned responses and reports, priced as a server instead of per seat per month.
Privacy-conscious customer data
Conversations and contact history stay on your VPS, relevant when your customers are in regulated markets.
Stack it
Chatwoot works better with company.
Everything here can run on the same server as Chatwoot, at $0 per app. The server only needs the room.
Pick your server
Choose the size. Chatwoot is $0.
Chatwoot needs 4 GB. Bigger servers leave room for the apps you stack beside it. Every size is fully managed, and you can resize in minutes.
SC-4GB
The right size for Chatwoot
$16 month to monthSave 17% yearly
- 4 GB RAM
- 2 vCPU
- 100 GB NVMe
- 10 TB transfer
SC-6GB
Chatwoot plus a few more apps
$24 month to monthSave 17% yearly
- 6 GB RAM
- 3 vCPU
- 150 GB NVMe
- 15 TB transfer
SC-8GB
A fuller stack beside Chatwoot
$32 month to monthSave 17% yearly
- 8 GB RAM
- 4 vCPU
- 200 GB NVMe
- 20 TB transfer
Prefer to self-host? The exact Chatwoot image we deploy is public and free to pull, with a full production guide.
The details
Chatwoot here, in plain words.
Straight answers to what people ask before they choose where to run it.
What does managed Chatwoot hosting include?
The full support platform with its Postgres, Redis, and workers installed and watched, conversation history in daily snapshots (twice offsite with Dual Backups), and the email channel actually delivering, at the flat price of the server. Agents are unlimited because they are just rows.
Why self-host customer support?
Per-agent SaaS pricing punishes growing teams, and support history is customer data you should own. Self-hosted Chatwoot keeps every conversation on your server, searchable forever, with the widget and channels working exactly like the hosted version.
Do the channels work: chat, email, WhatsApp?
Yes: the website widget embeds with a script tag, the email channel runs through the managed mail path, and API channels like WhatsApp connect with your provider credentials. Webhooks reach your server over HTTPS for the rest.
Can Chatwoot connect to my automation?
Cleanly: an n8n on the same server can route conversations, sync contacts to the CRM, or page the on-call, all over localhost. Support stops being an island.
FAQ
Chatwoot hosting, answered.
Still deciding? These are the questions we hear most.
How much RAM does Chatwoot need?
4 GB is the honest floor: Rails, Postgres, Redis, and workers all want their share. Busy inboxes scale from there.
Do agent notifications deliver?
Yes, email notifications leave through the authenticated MailChannels relay (add-on, from $8/mo), and browser push works over your HTTPS domain.
Is conversation history safe?
Daily snapshots plus optional Dual Backups of database and attachments. Support history survives mistakes, migrations, and Mondays.
How does the WhatsApp integration work?
Through WhatsApp's Business API providers (or Chatwoot's supported channels), configured with your credentials in the dashboard. Once linked, WhatsApp threads behave like any other inbox conversation.
Can multiple agents work the same inbox?
Yes, that is the core of it: assignment, private notes, mentions and collision detection so two agents never answer the same customer twice.
Is this Chatwoot on a VPS or on shared hosting?
A VPS. Chatwoot runs on your own private virtual server with dedicated, non-oversold resources and its own IP. You get real isolation and performance, with the setup, TLS and hardening handled for you.
Can I run other apps on the same server?
Yes. Add any other catalog app to this server from your client area, one click each, no per-app charge. How much fits is a question of RAM, and resizing is minutes.
Do you migrate my existing Chatwoot?
Yes, migration help is free. Open a ticket with access to the current setup and we move it, verify it, and hand it back running. Nothing switches until you approve.
Can I upgrade or downgrade the plan later?
Anytime. Plans resize from the client area in minutes, annual billing keeps its flat 17% discount at every size, and there is never a fee to change tiers.
Chatwoot runs. You sleep.
Managed Chatwoot from $13.33/mo, free migration and a 30-day money-back guarantee.