Features / MailChannels Gateway
How does the outbound mail gateway work?
All outbound mail routes through the MailChannels relay with professionally managed IP reputation, so your email reaches the inbox instead of spam, on every plan, at no extra cost.
How it works, technically
Deliverability is mostly reputation, and reputation belongs to the sending IP. A fresh VPS IP has none, and a neighborhood with one spammer poisons everyone. Routing outbound mail through MailChannels replaces that lottery with sending infrastructure whose reputation is professionally maintained, monitored against blacklists, and trusted by receiving providers.
Your part stays standard: SPF includes the relay, DKIM signs your domain, DMARC states your policy. The relay adds outbound filtering too, so a compromised script on a neighbor cannot burn the shared reputation. The practical result: password resets, invoices, and store receipts arrive, without you running a deliverability project.
The path of one email
Relay
MailChannels, all domains
Reputation
Professionally managed IPs
Filtering
Outbound scanning included
Cost
Included on every plan
FAQ
MailChannels Gateway, answered.
Do I still need SPF, DKIM, and DMARC?
Yes, and we help you set them correctly: they authenticate your domain. The relay solves the other half, IP reputation, which no DNS record can fix.
Can I send from my own IP instead?
You can, it is your server. The relay is the default because it removes the blacklist-delisting weekends; if your use case needs direct sending, talk to support.
Does this cover marketing blasts?
The gateway is built for transactional and normal business mail. Bulk marketing belongs on a dedicated ESP, and mixing the two hurts both.
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