Why RemarkableCloud
You pay for a server. You get a team.
Management is the part most hosts sell as an add-on. Here it is the product: patching, monitoring, the firewall, snapshots, migrations and humans in minutes, from $5/mo on 12 months.
Independent and human-run since 2001. 30-day money-back on every plan.
Our engineers, 24/7
- OS and security patching
- Monitoring, every minute, with someone on call
- Managed firewall, IDS and DDoS protection
- Daily snapshots and restores
- Installing and supporting your apps and panel
- Migrations in, done by us
- Incidents at 2 AM
You
- Your site, store or app
- Your content and settings
- Your decisions
- Since 2001Independent, no investors
- 500% SLA1 hour down = 5 credited
- Under 15 minAverage first response
- 4.4 / 5On Trustpilot
- 30 daysMoney-back, every plan
What managed includes
Included means included.
Elsewhere these are tiers, add-ons or your weekend. Here they come with every server, at no extra cost. Two optional extras, priced plainly.
- Full managementThe server, its security and everything we install on it Included
- Proactive monitoring200+ checks every minute, an engineer when one trips Included
- Managed firewall and IDSFed by the whole fleet, kept current by us Included
- DDoS protectionAlways on, 50 Gbps Included
- Daily snapshotsTaken every night, restored in minutes Included
- Inbound antispamFiltered before the inbox, every domain covered Included
- RemarkablePanelHosted control panel, first license free Included
- Free migrationDone by our team, with your sites online Included
- Dual BackupsOffsite block-level backups with 7-day rotation, plus S3 storage at twice your disk Optional, +20%
- MailChannels relayOutbound mail with managed sending reputation Optional, from $8/mo
Shared, cloud and reseller hosting include backups and the MailChannels relay in the plan price.
The 500% SLA
Downtime costs us, not you.
Every minute of downtime is credited five times over, automatically. No ticket to open, no claim form to fill in.
How the credit works
- Down 12 minutes 1 hour credited
- Down 45 minutes 3h 45m credited
- Down 2 hours 10 hours credited
Credits land on your account on their own, measured by our monitoring.
Why we can offer it
Twenty-five years of operations make downtime rare, and an SLA that costs us real money is the only kind that proves it. We stay deliberately mid-sized, with no investors pushing growth targets that would force corners to be cut.
Read the SLAWho it is for
For people with better things to do than run servers.
Four kinds of customers, one reason: the server should be someone else's job.
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Outgrew shared hosting
Your site needs real resources
Dedicated resources with zero server work: the same simplicity, on real hardware.
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Agencies and dev shops
Client sites are your reputation
One managed platform for every client, white-label options and a team behind you at any hour.
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Businesses without a sysadmin
Infrastructure, not a hire
Monitoring, patching, security and snapshots are in the price: the hire you did not have to make.
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Developers
Root access, none of the toil
Full control of your stack with the boring parts handled. Root and a night shift are not opposites.
What customers say
More reviews: Trustpilot“The server is not only fast but also incredibly stable. I haven't experienced any downtime in almost two years.”
“It's rare to find a hosting company that cares this much about its customers.”
“Simple issues resolved in no more than half an hour, and complex ones within four hours.”
FAQ
The fair questions.
Asked before people switch, answered straight.
Why is management included instead of sold as an add-on?
Because management is the expensive part, and the part most hosts unbundle: a low base price, then a monthly fee for the work that keeps the server safe. We include it. The only optional extras are Dual Backups (+20% of the server) and the MailChannels relay (from $8/mo).
What does a managed server cost, and what comes with it?
Servers start at $5/mo on 12 months ($6 month to month). That price includes full management, monitoring, the managed firewall and IDS, DDoS protection, daily snapshots, inbound antispam, free SSL, free migration, the 500% SLA, 24/7 humans and the first RemarkablePanel license.
How can a small company offer a 500% SLA?
Twenty-five years of operations make downtime rare enough to promise terms that cost us real money when we miss. That is the only kind of SLA that proves confidence.
What makes you different from big-name hosts?
Structure. We are privately owned since 2001, with no investors and no exit plan, so the money goes to infrastructure and staff. You talk to engineers, not tiers.
Do I keep root access on a managed server?
Yes. Full root access is yours whenever you want it, and our management works alongside it.
Is there a money-back guarantee?
Yes. Every plan carries a 30-day money-back guarantee. If it is not what we promised, you get your money back.
Your server runs. You sleep.
Fully managed from $5/mo on 12 months, with free migration from wherever you are now.