Money Back Our Commitment to Customer Satisfaction.

At RemarkableCloud, we offer a Money Back Guarantee Policy to ensure customer satisfaction. If our product doesn’t meet your expectations, you can return it for a refund. We stand behind our products and aim to provide exceptional service.

Our Customer Satisfación policy or Money Back

We are confident that you’ll be pleased with our services, but if for some reason we do not meet your needs, we will refund your money if you cancel within 30 days,

The money-back-guarantee does not cover some products and services like domain names, SSL certificates, custom orders, add-ons, software licenses, and tech support fees.

Services available with 30 Days Money Back Guarantee

  • Shared Web Hosting
  • Cloud Web Hosting
  • Reseller Web Hosting
  • Managed Cloud Servers
  • Professional Email

Services not available for refunds

  • Domain Name Registration
  • Domain Name Transfer
  • SSL Certificate
  • SMTP Relay Service
  • Software License
  • Baremetal Servers
  • Acronis Backup Services
  • Server Management Service

Abusive Money Back Request

The purpose of the refund is for customers to try and understand whether the services provided by RemarkableCloud suit their needs. In any way, RemarkableCloud will not tolerate abusive usage of refunds (i.e., refunding the same services multiple times and (or) repetitively purchasing and asking for a refund for services purchased in bulk, etc.). RemarkableCloud remains a right to unilaterally decline the request for a refund if any of the signs related to the abusage of the refunds occur.

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