Money Back Our Commitment to Customer Satisfaction.
At RemarkableCloud, we offer a Money Back Guarantee Policy to ensure customer satisfaction. If our product doesn’t meet your expectations, you can return it for a refund. We stand behind our products and aim to provide exceptional service.
We are confident that you’ll be pleased with our services, but if for some reason we do not meet your needs, we will refund your money if you cancel within 30 days,
The money-back-guarantee does not cover some products and services like domain names, SSL certificates, custom orders, add-ons, software licenses, and tech support fees.
Refunds After 30 Days
If you cancel your subscription after the first 30 days, we’ll refund the unused portion of your plan’s subscription.
All overages and one-time fees are non-refundable. If any overages or one-time fees are unpaid at the time of cancellation, these fees will be deducted from the amount to be refunded. If the overage or one-time fees exceed the refund value, you will still be responsible for the overage and one-time fees that are not covered by the refund amount.
Note: Calculations are based on the standard monthly price
For Cloud and Bare-Metal Servers
Cloud Serves and Bare-Metal Servers have partial refunds, which means we’ll refund the unused portion of your plan’s subscription based on the daily rate of the server. So, for example, if you bought your server on the first of the month and cancel the service seven days later, You will only have to pay for seven days of service, and we will refund the difference.